Explore the ARL's initiatives for identifying, formulating, and testing new criteria for evaluating academic libraries in the digital age! The proliferation of electronic information resources in the past decade has changed the ways in which research libraries evaluate their service and holdings. This collection of articles (thirteen of which previously appeared in ARL's bimonthly newsletter/report on research issues and actions) examines new measures for library evaluation that are being developed by the Association of Research Libraries. It presents an overview of how the Association of Research Libraries' "new measures" initiative developed, plus insightful reports on the details of the SERVQUAL, LibQUAL+, and E-metrics projects. Handy flow charts and tables make the information easily accessible and understandable. From the editor: "The profound changes in library management and collection development brought about by digital technology in the closing decade of the twentieth century have changed the way we think about libraries. If we were to ask librarians who have been in the profession for more than a decade how they evaluated a library, we probably would hear statistics about the number of volumes held and added annually, the number of serial subscriptions, how much money a library has to spend, and how many professionals are on staff. These are the traditional criteria by which libraries have been judged throughout much of the twentieth century. Newer librarians, however, especially those who entered the profession in the late 1980s and 1990s, use a different yardstick and frequently recite different statistics that include terms such as user satisfaction, spending on electronic resources and services, document delivery services, numbers of databases and electronic journals available, and services provided to distance learners." In Evaluating the Twenty-First Century Library, you'll find valuable information on: current performance measures for academic libraries the continuing search for accurate new performance measures the uses of learning outcomes assessment SERVQUAL, LibQUAL+, and the ARL LibQUAL+ Pilot Project the results of the 2000 Symposium on Measuring Library Service Quality the uses of E-metrics in assessing the academic networked environment and accurately measuring use, users, services, resources, and other factors an insightful discussion of the rise in spending on electronic information by research libraries

Going Digital: Strategies for Access, Preservation, and Conversion of Collections to a Digital Format offers you succinct and analytic views of the problems and benefits of digital resources in the traditional academic library. Library administrators, collection managers, and librarians will learn the advantages and disadvantages of traditional and digital collections and the costs of providing local access or implementing remote access to digital collections. Originally presented at a series of five symposiums sponsored by the Research Libraries Group, the articles inGoing Digital will help you decide upon a cost-effective collection method that will meet the needs of your library, your patrons, and your budget.The chapters in this text are written by the nation 's leading librarians who pose and answer questions about hardware and software needed for digital libraries, the costs involved, establishing and maintaining access to digital collections, copyright concerns, and long-term preservation problems. Going Digital gives you insight into factors that will help you decide what will best meet the goals of your library, such as: the advantages and disadvantages of preserving microfilm and digital conversion choosing the correct hardware and software for your digital preservation program the changes required from librarians when shifting from collection development to digital resources examining the selection process for collections from perspectives of access, public service, technological requirements, and preservation ways to improve access to traditional collections cost comparisons between digital and hard copy resources devising a technical plan for successful digital conversion of projects involving the user 's wants when selecting collections for digital conversion and recognizing the central parts patrons play in the selection processIn light of the changing ways we receive and keep our information, Going Digital discusses new collection preservation criteria and suggests that access and informational values, not just deterioration, should be equal factors in selecting materials to be converted to digital form. Proving that digital collections are changing every facet of library operations, Going Digital shows you the most cost-effective way to begin a digital collection and how to choose what materials to digitize in order to provide your patrons with the information they want and need.

Whether painted by artist-warriors depicting their feats in battle or by other Native American artists, 19th and 20th century ledger drawings--drawn on blank sheets of ledger books obtained from U.S. soldiers, traders, missionaries, and reservation employees--provide an excellent visual source of information on the Great Plains Native Americans. An art form representing a transition from drawing on buffalo hide to a paper medium, ledger drawings range in style, content, and quality from primitive and artistically poor to bold and sharp with lavish use of color. Although interest in ledger drawings has increased in the last 20 years, there has never been a guide to holdings of these drawings. By bringing together the diverse and scattered institutions that hold them, this book will make finding the drawings quicker and easier. Illustrated with examples of ledger drawings, the guide identifies the libraries, archives, historical societies, and museums that hold ledger drawings. The institutions listed range from those with large collections, such as the Smithsonian, Yale, and Oklahoma museums, to institutions with only a few drawings. The book also includes a bibliography of books and articles about Indian pictographic art. The index will enable researchers to locate art by individual artists and tribes.

The first bibliography to systematically list the numerous articles describing archives and manuscript collections in the United States, this volume includes over 2,200 titles. It goes beyond the continental United States, including articles describing foreign archives that hold records and manuscripts documenting U.S. history and also incorporating articles about archives and manuscript holdings in Alaska, Hawaii, Puerto Rico, and other U.S. Trust Territories. The book is multidisciplinary, containing entries from art, theatre, film and television, business, education, history, librarianship, literature, religion, and other fields. This volume will be useful to researchers using the historical method and to librarians who are frequently asked questions about archival sources. The volume's 2,200 entries are arranged topically and geographically. Annotations clarify the article's title and will help the reader determine which articles to review. The detailed index will help the reader locate articles describing the holdings of specific collections or the papers of specific individuals. This book will be sought after and appreciated by all those doing research in unpublished sources.

This bibliography is the first to provide systematic coverage of the numerous guides, directories, calendars, inventories, and registers on archives and manuscript collections in the United States. It also covers guides to foreign archives holding materials crucial to an understanding of U.S. history and extends beyond the continential United States to include archives in Puerto Rico, the Virgin Islands, and other Trust Territories. Cutting across disciplines, this bibliography cites more than 2,000 titles from the humanities and the social and physical sciences. It also includes guides to the voluminous holdings of the federal government. The entries are arranged in both topical and geographical headings. Annotations are designed to clarify a guide's title and to help researchers to ascertain the guide's usefulness to them. The index will help researchers to locate quickly guides to the holdings that will be most useful to them. This volume will be a valuable tool for scholars and researchers using unpublished sources as well as for librarians.