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This book describes psychosocial working conditions that negatively
impact the mental and physical well-being of employees of various
"assistance-related" professional groups, as well as individuals
whose work is related to contact with demanding clients. It offers
concepts and research on the causes and effects of emotional burden
(most often manifested as stress and burnout) when working with
patients, children, and clients. The book provides a detailed
analysis of various aspects of emotional burden at work. It
includes a description of studies carried out in 5 different
professional groups that were exposed to emotional burden during
emotional work and emotional labour. The book discusses the
application of known and international diagnostic methods and
provides an intercultural comparison. The current diagnosis of
stress and burnout, as well as physical and mental health of
individuals performing emotional work will be covered, as well as
offering practical solutions on assistance for individuals based on
the diagnosis of their health. This book is for any professional or
aspiring professional in the field, including postgraduate
students. Scientists and practitioners in the field of work and
health psychology, management, occupational health and safety, and
HR will find this book of interest. Employers of assistance and
services sectors, authorities formulating employment laws, lawyers,
and occupational medicine physicians are also among this book's top
audience.
This book presents research on the determinants of workers' health
(physical and mental well-being) and the organization's health
(performance and culture). It addresses the impact of psychosocial
working conditions on workers' well-being, and their performance,
productivity, innovation, and morale at work. Discusses how to
manage workers to enable them to be engaged and creative Raises
employee awareness on how to maintain good physical and mental
health at work Covers how to work beyond retirement age Presents
how to design a work environment that prevents counterproductive
behaviors Covers work-life balance and how it can affect work This
book is aimed at professionals, postgraduate students, scientists,
and practitioners in the fields of work and health psychology,
management, occupational health and safety, and human resource
management.
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