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In this practical and fascinating follow-up to their
behind-the-scenes look at America's most powerful and influential
class, authors Jim Taylor, Stephen Kraus, and Doug Harrison reveal
insights and indispensable techniques to help salespeople and
marketers hone in on wealthy customers, pique their interest, and
earn their trust--and repeated business. The New Elite leveraged
unprecedented research to reveal what motivates the wealthy class,
how they think, where they shop, and how they really spend their
money. Now, based on studies of elite companies such as Lexus,
Chanel, Neiman Marcus, Four Seasons, Cartier, and Louis Vuitton,
Selling to the New Elite explains what the truly rich want from
brands, what they expect from the marketplace, and how their
changing purchasing patterns could mean big business for you.
Including eye-opening stories from mutually satisfying interactions
between salespeople and affluent buyers, the book showcases the
best practices that have led to hundreds of successful sales and
incorporates exercises that allow you to apply the information in
your own context. By helping readers win over the wealthiest
customers, this one-of-a-kind guide offers the key to becoming rich
yourself.
Every business and brand suffers from at least one Mind Trap
impeding them from owning a more distinctive and profitable place
in the world. Within The Rise Framework, Doug Harrison identifies
10 Mind Traps that business owners, marketers, and sales
professionals should actively replace when presenting their
proposition to customers or clients. Companies lose many
prospective clients by being an OverExplainer, Copy Catter, Feature
Lister, Glorifier, Tactician, Day Jobber, Pillar Pitcher, Defender,
Schmoozer, or Interrogator. Mind Traps occur when individuals
operate in a "first-person" mindset that focuses more on what they
do instead of why they matter. Scaling Expert Doug Harrison, who
has supported over 1,000 businesses reveals how to leverage a
"third-person" mentality built upon deep empathy for the customer
journey to own and claim the best of who you can be. The Rise
Framework reveals an approach to replace worn out elevator pitches
and generic marketing with an inspiring tiered explanation of a
brand's unique distinctions that works for every situation.
Harrison's approach clearly outlines how brands and businesses can
uniquely claim their distinct Promise, Pillars, Proof Points, and
Power Plant to power their entire organization with ten relatable
case studies to illustrate how quickly sales, marketing, operations
and culture can be elevated when a brand realizes their full
meaning and potential.
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R205
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