A deep dive into the internal and external environments in which a business operates today. The Business Environment: A Global Perspective, 9th Edition, by Thompson, Worthington and Britton offers a comprehensive and accessible introduction to how local and international business environments operate. Employing a PESTLE model which is relevant to all industries, this best-selling textbook takes you through contexts, types of organisation and markets, dealing with contemporary issues in socioeconomic, political and legal structures. The new edition offers a clear explanation of economics such as why the prices of the things you buy might go up or down, or why employment might be harder or easier to find at any given time. New chapters on the global Covid-19 pandemic and de-globalising factors, including Brexit, give an all-round perspective on how factors influence one another, and convey the complexity of the business environment. The wealth of contemporary case studies from local and international organisations, helps you put theory into practice.

Caroline has a good life - a job she likes, a daughter she'd do anything for. In the midst of the Christmas rush, covering events and parties, the local journalist is looking forward to the holidays and having some quality time with the ones she loves. But Caroline's good life is not her only life. When, out of the blue, she spots a frighteningly familiar figure in the crowd - a man she hasn't laid eyes on in more than twenty years - she is jolted shockingly back to a secret past she'd hoped she'd put behind her forever. As Christmas nudges closer and alarming events unfold, she feels him closing in on her. Caroline must come up with a plan to keep this man away from her family. But just how far will one woman go to protect a good life? And just how far will one man go to destroy it?

'Taut and spine-tingling, I Know I Saw Her journeys through the apparent normality of suburban lives to expose the hidden terrors behind closed doors - a riveting read.' LAURA ELLIOT, BESTSELLING AUTHOR OF GUILTY Parnell Park is an ordinary suburban street. Alice from number 25 has a quiet life but she craves more. So she watches the street's inhabitants -- taking a special interest in Kevin and Kim, the beautiful, charming couple from across the road -- wondering what goes on behind closed doors. One day, on a visit to London, Alice sees Kim on a passing train. But when she later mentions this to Kevin, he tells her she has made a mistake, insisting that his wife is on holiday in the West of Ireland. But Alice knows what she saw. So who is lying? Kevin, or his wife? Alice feels compelled to investigate, and her concern for Kim quickly intensifies. And as she enters a high-stakes game with shadowy rules and hidden dangers, Alice is soon to find out that the thing you crave can be the most dangerous thing of all. Set over the course of a sultry summer, I Know I Saw Her is a masterfully told suspense novel about desire, appearances and deception, as compelling as it is creepy, full of unexpected turns.

Looks can be deceptive....or deadly 'Taut and spine-tingling, I Know I Saw Her journeys through the apparent normality of suburban lives to expose the hidden terrors behind closed doors - a riveting read.' LAURA ELLIOT, BESTSELLING AUTHOR OF GUILTY Parnell Park is a quiet, suburban street where not much happens. Alice from number 25 observes the street's inhabitants - lives such as Kevin and Kim, the beautiful couple from across the road, as charmed as they are charming. Her own quiet life is hampered by private circumstance, but she craves more. Then on a visit to London, Alice sees Kim on a passing train. But when she mentions it to Kevin on her return home, he insists that his wife is in the West of Ireland on holiday with friends. But she knows what she saw. When Alice starts to investigate, her concern for Kim's life intensifies, and she finds herself in a high-stakes game with shadowy rules, hidden dangers - and unexpected temptations. Set over the course of a sultry summer, I Know I Saw Her is a masterfully told suspense novel about desire, appearances and deception, as compelling as it is creepy, full of unexpected turns.

Caroline has a good life - a job she likes, a daughter she'd do anything for. In the midst of the Christmas rush, covering events and parties, the local journalist is looking forward to the holidays and having some quality time with the ones she loves. But Caroline's good life is not her only life. When, out of the blue, she spots a frighteningly familiar figure in the crowd - a man she hasn't laid eyes on in more than twenty years - she is jolted shockingly back to a secret past she'd hoped she'd put behind her forever. As Christmas nudges closer and alarming events unfold, she feels him closing in on her. Caroline must come up with a plan to keep this man away from her family. But just how far will one woman go to protect a good life? And just how far will one man go to destroy it?