A successful and competent administrative manager is integral to any profitable and efficient organisation or working environment.

Administrative Management has been written specifically for people working in the field of administrative and information management, as well as those studying Administrative Management at higher education institutions. The content is specific to the South African market, and it is the only local textbook on this topic. This fifth edition of Administrative Management contains updated information and includes the latest trends in the different topics.

Key Features and Benefits

• The role of administrative management within an organisation
• Information systems, office systems and the management of information
• Written and electronic communication
• Meetings and meeting procedures
• Office layout, environment, equipment and furniture
• The virtual workplace
• Office procedures, workflow and productivity
• Planning, organising, leading, control and problem-solving
• Managing cultural diversity
• Business ethics
• Risk management and loss control

Integral to any profitable and efficient organisation or office is a successful and competent administrative manager. Business administration for office professionals has been written specifically for people working in the field of business administration, as well as those studying business administration at higher education institutions. It offers content specific to the South African market. Grounded in research on the roles and responsibilities of managers and administrative practitioners in different organisations in South Africa, topics include: The role of administrative management within an organisation, information systems, information and knowledge management, planning and time management, organising and leading in the administrative function, controlling office activities. The text is divided into two sections: Introduction to the field of administrative management and management in the administrative environment. Part one provides the aspirant administration manager with a good foundation - the knowledge and skills gained here will make the candidate an asset in the office environment. Mastering part two will make the prospective administrative manager invaluable to any organisation.

Fundamentals of office management is aimed specifically at students studying office management and business administration at higher education institutions, as well as employees in an office environment. The topics covered have been identified by researching the tasks and responsibilities of office professionals in different organisations in South Africa.