InCIOs at Work, noted author Ed Yourdon interviews many of the world's most influential chief information officers. You will gain insights from the first CIO of the USA, take a peek into the future with the CIO at Google, learn the unique role IT plays in testing Microsoft applications, and much more. Yourdon focuses on how his interviewees tackle the day-to-day work of managing information in their organizations while revealing much more: How they got there, how they manage and allocate resources, and how they interact with business units and assure that their companies take advantage of technologies and automation to make employees even more productive. Surveying a variety of unique corporations, you'll get a great sense of what can be done and what is being done now in organizations around the world. "Simply put, Ed Yourdon's CIOs at Work is a fascinating read.The author has managed toilluminate the real challenges confronting the Chief Information Officer.The technical expertise of his extraordinary interviewees and their personal insights into the changing role of technology in business are in no short supply.But, what really stands out beyond the banter about "clouds," "agile development,"is the human dimension.More than anything else, the CIO is wrestling with profound issues: the proliferation of choices, the speed of change, the shorter attention spans of consumers, the "everyone's an expert" mindset, and the growing expectation for limitless and low cost computing resources that are as open and accessible as they are safe, secure and accurate.At last, the CIO has a human face, but also an enormous burden that can only be appreciated by reading Yourdon's probative interviews." Jon Toigo, Managing Principle, Toigo Partners International Featured CIOs: Ben Fried, Google Tony Scott, Microsoft Monte Ford, American Airlines Mittu Sridhara, Ladbrokes Steve Rubinow, NYSE Lew Temares (retired), University of Miami Mark Mooney, McGraw-Hill Dan Wakeman, Educational Testing Services Lynne Ellen, Detroit Energy Becky Blalock, Southern Company Ken Bohlen, Arizona Public Services Roger Gurnani, Verizon Ashish Gupta, British Telecom Joan Miller, U.K. Parliament Vivek Kundra, (first CIO), U.S. Government Paul Strassmann, (retired), Kraft Foods Other books in the Apress At Work Series: CTOs at Work, Donaldson, Seigel, & Donaldson, 978-1-4302-3593-4 Coders at Work, Seibel, 978-1-4302-1948-4 Venture Capitalists at Work, Shah & Shah, 978-1-4302-3837-9 Founders at Work, Livingston, 978-1-4302-1078-8 European Founders at Work, Santos, 978-1-4302-3906-2 Women Leaders at Work, Ghaffari, 978-1-4302-3729-7 Advertisers at Work, Tuten, 978-1-4302-3828-7 Gamers at Work, Ramsay. 978-1-4302-3351-0 What you'll learn How many chief information officers from the world's leading corporations do their jobs and the skills they consider most essential for doing their jobs effectively What technologies these CIOs think will be most important in the future Interesting applications of technology used to increase productivity or profitability in today's leading organizations The technology and business-related challenges and opportunities that CIOs anticipate in the years ahead Who this book is for

Anyone interested in how organizations are moving to use technology to make their companies more productive will learn a great deal from this book.CIOs at Workis especially useful to managers and IT personnel charged with increasing productivity and using automation to do so. Indeed, it's not just for aspiring CIOs, but also for project managers, management professionals, application developers, IT personnel and businesspeople who want to better understand the strategies their senior IT executives are following to make their organizations as productive and competitive as possible. Table of Contents Ben Fried, Google Tony Scott, Microsoft Monte Ford, American Airlines Mittu Sridhara, Ladbrokes Steve Rubinow, NYSE Lew Temares (retired), University of Miami Mark Mooney, McGraw-Hill Dan Wakeman, Educational Testing Services Lynne Ellen, Detroit Energy Becky Blalock, Southern Company Ken Bohlen, Arizona Public Services Roger Gurnani, Verizon Ashish Gupta, British Telecom Joan Miller, U.K. Parliament Vivek Kundra (first CIO), U.S. Government Paul Strassmann (retired), Kraft Foods

The objective of APM Best Practices: Realizing Application Performance Management is to establish reliable application performance management (APM) practices-to demonstrate value, to do it quickly, and to adapt to the client circumstances. It's important to balance long-term goals with short-term deliverables, but without compromising usefulness or correctness. The successful strategy is to establish a few reasonable goals, achieve them quickly, and then iterate over the same topics two more times, with each successive iteration expanding the skills and capabilities of the APM team. This strategy is referred to as "Good, Better, Best". The application performance monitoring marketplace is very focused on ease of installation, rapid time to usefulness, and overall ease of use. But these worthy platitudes do not really address the application performance management processes that ensure that you will deploy effectively, synergize on quality assurance test plans, triage accurately, and encourage collaboration across the application life cycle that ultimately lowers overall application cost and ensures a quality user experience. These are also fine platitudes but these are the ones that are of interest to your application sponsors. These are the ones for which you need to show value. This CA Press book employs this iterative approach, adapted pragmatically for the realities of your organizational and operational constraints, to realize a future state that your sponsors will find useful, predictable and manageable-and something that they will want to fund. In the meantime, you will learn the useful techniques needed to set up and maintain a useful performance management system utilizing best practices regardless of the software provider(s).