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Technology failures, data loss, issues with providers of outsourced
services, misconduct and mis-selling are just some of the top risks
that keep financial firms up at night. In this context effective
operational risk management is, simply, a commercial necessity. The
management of operational risk, defined by the Basel Accord as
arising from failures of processes, people, systems or external
events, has developed considerably since its early years. Continued
regulatory focus and catastrophic industry events have led to
operational risk becoming a crucial topic on senior management's
agenda. This book is a practical guide for practitioners which
focuses on how to establish effective solutions and avoid common
pitfalls. Filled with frameworks, examples and diagrams, this book
offers clear advice on key practices including conducting risk
assessments, assessing change initiatives, designing key risk
indicators, establishing scenario analysis, drafting appetite
statements and carrying out risk reporting. Operational Risk
Management in Financial Services also features results from polls
taken by risk practitioners which provide a snapshot of current
practices and allow the reader to benchmark themselves against
other firms. This is the essential guide for professionals looking
to derive value out of operational risk management, rather than
applying a compliance 'tick box' approach.
Technology failures, data loss, issues with providers of outsourced
services, misconduct and mis-selling are just some of the top risks
that keep financial firms up at night. In this context effective
operational risk management is, simply, a commercial necessity. The
management of operational risk, defined by the Basel Accord as
arising from failures of processes, people, systems or external
events, has developed considerably since its early years. Continued
regulatory focus and catastrophic industry events have led to
operational risk becoming a crucial topic on senior management's
agenda. This book is a practical guide for practitioners which
focuses on how to establish effective solutions and avoid common
pitfalls. Filled with frameworks, examples and diagrams, this book
offers clear advice on key practices including conducting risk
assessments, assessing change initiatives, designing key risk
indicators, establishing scenario analysis, drafting appetite
statements and carrying out risk reporting. Operational Risk
Management in Financial Services also features results from polls
taken by risk practitioners which provide a snapshot of current
practices and allow the reader to benchmark themselves against
other firms. This is the essential guide for professionals looking
to derive value out of operational risk management, rather than
applying a compliance 'tick box' approach.
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