Achieve your survey goals by empowering your survey respondents. Too often, surveys are designed for the analyst, rather than the respondent. This book challenges the status quo by putting respondents' needs at the heart of survey development. It encourages you to stop, listen, and then design to improve response rates and collect high quality data. Drawing on their experience at the UK Office for National Statistics, the authors: Show you how to design better surveys by combining social research and user experience best practice. Equip you with the tools to design inclusive and accessible surveys. Enable you to overcome practical research problems, including managing participant recruitment, and working to any budget. Provide links to helpful web material and further reading as part of the book's online resources. Promoting a new way to conceptualise and conduct survey design, this book expands your theoretical thinking and shows you, step-by-step, how to put it into practice.

Achieve your survey goals by empowering your survey respondents. Too often, surveys are designed for the analyst, rather than the respondent. This book challenges the status quo by putting respondents' needs at the heart of survey development. It encourages you to stop, listen, and then design to improve response rates and collect high quality data. Drawing on their experience at the UK Office for National Statistics, the authors: Show you how to design better surveys by combining social research and user experience best practice. Equip you with the tools to design inclusive and accessible surveys. Enable you to overcome practical research problems, including managing participant recruitment, and working to any budget. Provide links to helpful web material and further reading as part of the book's online resources. Promoting a new way to conceptualise and conduct survey design, this book expands your theoretical thinking and shows you, step-by-step, how to put it into practice.

Take a step back in time, to Newark, New Jersey in 1919, Emma Dickinson's 25th year. Six years prior, her mother, Anna (Robinson) Dickinson, had died and Emma was left to fill the role of mother-figure to her young brothers and sisters. It was the year Prohibition went into effect, women were given the right to vote, and the American troops returned after the Armistice was signed, marking the end of World War I, all events she mentions in her diary. She had soldier pen pals in France and Belgium and a deep respect for men in uniform. Her father, Harry Dickinson, was a Steelworker and Union President at the time of The Steel Strike of 1919, a significant event in the family's life and to the entire country. Non-fiction.