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The first book on emotional intelligence (EI) written for nurses,
this comprehensive resource delivers both the theoretical knowledge
and practical skills to improve patient outcomes. Authored by one
of the foremost experts in EI and nursing, the text discusses the
foundations of EI and shows how EI skills can and should be applied
to any practice setting in nursing. Using core concepts of EI and
evidence-based research, this publication discusses the
implications of EI on key nursing challenges such as burnout,
patient safety, staff retention, conflict management, ethical
decision-making, quality and safety, and wellness.Emotional
Intelligence in Nursing addresses the application of EI skills in
various arenas of clinical practice and in advanced practice
nursing roles. Each chapter contains one or two case studies
featuring a nurse or care team at a crossroads event. Sometimes the
clinicians in the case studies use EI skills; sometimes they do
not. The case study is then analyzed through the lens of the four
basic EI abilities, highlighting key practical takeaways for the
reader to absorb and incorporate into their own practice to provide
better care for themselves, their care team, and their patients.
Key Features: Demonstrates how the implementation of EI results in
superior patient outcomes Provides a foundation in EI concepts and
demonstrates its application in a variety of nursing practice
settings Discusses implications of EI for teaching,
burnout/thriving, staff retention, conflict management, and ethical
considerations Presents real-life scenarios through case studies
Address the needs of all nurses, from students to educators, from
new nurses to nurse executives
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