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Citizen Satisfaction - Improving Government Performance, Efficiency, and Citizen Trust (Hardcover): F. Morgeson Citizen Satisfaction - Improving Government Performance, Efficiency, and Citizen Trust (Hardcover)
F. Morgeson
R1,967 Discovery Miles 19 670
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Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.

Citizen Satisfaction - Improving Government Performance, Efficiency, and Citizen Trust (Paperback, 1st ed. 2014): F. Morgeson Citizen Satisfaction - Improving Government Performance, Efficiency, and Citizen Trust (Paperback, 1st ed. 2014)
F. Morgeson
R1,727 Discovery Miles 17 270
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Ships in 10 - 15 working days

Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.

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