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This is a revision of the highly successful electronic
manufacturing guide, ESD Program Management: A Realistic Approach
to Continuous Measurable Improvement in Static Control. This
revision is comprehensive and explains how to develop, implement
and manage an ESD control program, and includes up-to-date data,
many new chapters, new case studies, and much more. New to this
edition: Extensive changes and additions to auditing techniques,
cost benefits data, and materials evaluation. Six new chapters on
common myths, issues related to smaller companies, process
controls, ISO 9000, material characterization, and training. New
case studies on field-induced failures in the factory,
long-distance central office system upsets, and automation-caused
failures. Expanded coverage of the needs of smaller companies
including discussion of common problems and cost-effective
solutions. A training breakthrough is presented. Previously
invisible ESD events can now be easily displayed for students at
all levels - Seeing is believing ' Inclusion of new testing
instruments such as the event detector and resistance probe. The 12
critical factors in an ESD program have been updated to reflect
changes and refinements in program management. The author has also
included the latest information on handling procedures and
requirements from the Lucent ESD Control Handbook. ESD Program
Management: A Realistic Approach to Continuous Measurable
Improvement in Static Control, Second Edition, is a refreshingly
unbiased guide for electronic manufacturing and quality control
professionals.
In today's electronics business, managing an ESD progranris an
integral part of a complete quality program. In fact, any
electronics firm without an active ESD program puts itself and its
customers at risk. This book illustrates one good example of the
detail and dedication to quality that AT&T expects within its
own operations and from its suppliers. Writing of the book began at
a time when Ted Dangelmayer was burdened with many demands. These
demands were from AT&T's own operations, internal suppliers,
external suppliers, customers and others looking for a better
understanding of the phenomenon of ESD, its impact and, most of
all, ways to control and manage it. In a way, this book is a
response to these demands by making available a reader friendly
document that distills the hard-won experiences of Ted and
AT&T. The information and methods in this book have been gained
at no small cost and produce results that far exceed eXRenses.
There is, however, a caveat: Success will not be obtained unless
there is real management commitment. This means management must
allocate the necessary resources and provide active support to
ensure that training, auditing, reporting, tracking and an
aggressive corrective action program all take place successfully.
Ted is an internationally recognized authority, and you will
benefit greatly by listening to his advice and following his
recommendations.
In today's electronics business, managing an ESD progranris an
integral part of a complete quality program. In fact, any
electronics firm without an active ESD program puts itself and its
customers at risk. This book illustrates one good example of the
detail and dedication to quality that AT&T expects within its
own operations and from its suppliers. Writing of the book began at
a time when Ted Dangelmayer was burdened with many demands. These
demands were from AT&T's own operations, internal suppliers,
external suppliers, customers and others looking for a better
understanding of the phenomenon of ESD, its impact and, most of
all, ways to control and manage it. In a way, this book is a
response to these demands by making available a reader friendly
document that distills the hard-won experiences of Ted and
AT&T. The information and methods in this book have been gained
at no small cost and produce results that far exceed eXRenses.
There is, however, a caveat: Success will not be obtained unless
there is real management commitment. This means management must
allocate the necessary resources and provide active support to
ensure that training, auditing, reporting, tracking and an
aggressive corrective action program all take place successfully.
Ted is an internationally recognized authority, and you will
benefit greatly by listening to his advice and following his
recommendations.
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