New education policies require educational managers who can work in democratic and participative ways to build relationships and ensure the effective delivery of education. At the core of policy initiatives is a process of decentralising decision-making on the allocation of resources to school level and a significant process of democratisation in the ways in which schools are governed and amnaged. These processes and structures lead to institutional autonomy, the so-called school-based management, self-management, site-based management or participative decision-making of schools. Educational managers both require and deserve all the help available to turn the avalanche of reforms into workable practices; especially within the current harsh climate of serious educational management problems and challenges. This title provides human resource managers with advice and help on how to turn these reforms into workable practices, and affords opportunities for professional development and self-learning.The topics covered include interpersonal relationships (self-management, effective communication, and conflict resolution and management), empowering people (working with teams, staff motivation, job satisfaction and managing stress), and resourcing and development (staffing, induction, professional development and staff appraisal).