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Showing 1 - 4 of 4 matches in All Departments
In Furniture Music, Montreal luminary Gail Scott chronicles her years in Lower Manhattan during the Obama era, in a community of poets at the junction between formally radical and political art. Immersing herself in a New York topography that includes St. Mark’s Poetry Project and the Bowery Poetry Club, Scott writes from a ‘Northern’ awareness that is both immediate and inquisitive, from Obama’s election to Occupy Wall Street and Hurricane Sandy. Here, readers are situated in conversations around citizenship, gender performance, class, race, feminism and what it means to write now. Scott’s project is polyvocal, also resonating with the voices of a host of earlier writers and philosophers, notably, Gertrude Stein, Viktor Shklovsky, Walter Benjamin. The result is a staggering work of insight and hope during a critical time in American politics and art.Â
What is the best way to tell a story? In this anthology, the first-ever collection of essays by innovative, cutting-edge writers on the theme of narration, forty of the continent's top experimental writers describe their engagement with language, storytelling and the world. The anthology includes renowned writers like Kathy Acker, Dennis Cooper, Nicole Brossard, Daphne Marlatt, Lydia Davis and Kevin Killian, writers who have spent years pondering the meaning of storytelling and how storytelling functions in our culture, as well as presenting a new generation of brilliant thinkers and writers, like Christian Bok, Corey Frost, Derek McCormack and Lisa Robertson. Contemporizing the friendly anecdotal style of Montaigne and written by daring writers of different ages, of different origins, from many different regions of the continent, from Mexico to Montreal, these essays run the gamut of mirth, prose poetry, tall tales and playful explorations of reader/writer dynamics. They discuss aesthetics founded on new explorations in the field of narrative, the mystery that is the body, questions of how representation may be torqued to deal with gender and sexuality, the experience of marginalized people, the negotiation between different orders of time, the 'performance' of outlaw subject matter. Brave, energetic and fresh, Biting the Error tells a whole new story about narrative. Biting the Error is edited by Mary Burger, Robert Gluck, Camille Roy and Gail Scott, the co-founders of the Narrativity Website Magazine, based at the Poetry Center, San Francisco State University.
Are you looking for effective ways to improve service excellence with your team? Achieving Impressive Customer Service helps healthcare managers inspire and mobilize their teams to extend effective service and caring to the people they serve. This book describes a rich array of simple, doable approaches that, one at a time, or in tandem, will result in improved service quality and customer satisfaction. This book is especially useful for: Managers of service lines, ancillary services and support service in hospitals and systems Administrators who want to provide managers with powerful tools for making improvements Managers in managed care, ambulatory care, medical practices, home care and long-term care Administrative physicians Professionals in training, education, and organization development Change agents and consultants Anyone in health care who wants to focus on achieving impressive customer services If you want to engage your team in advancing service quality, Achieving Impressive Customer Service has concrete strategies for you
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