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Knowledge is a critical resource for organizations today,
especially to the DoD. When organizations understand what knowledge
is, they can begin to draw value from it. Drawing value from
knowledge is best accomplished through the processes of knowledge
management: knowledge creation, knowledge storage and retrieval,
knowledge transfer, and knowledge application (Alavi and Leidner,
2001). Organizations can create an environment in which these
processes flourish by ensuring the organization has the elements of
a supportive leadership, structure to control and optimize
knowledge sharing, technology to facilitate the KM processes, and a
commitment to maximize knowledge sharing and continuously improve
(Stankosky et al, 1999).
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