Everything Counts is an execution strategy for inspiring excellence and driving exceptional results.

Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often make a big difference. As a result, reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which negatively impacts the customer experience. For years, we've been taught not to sweat the small stuff, but in the real world of business, "Everything Counts."

"Everything Counts" is a call to greater awareness and with awareness comes a responsibility to raise the performance bar. It offers a powerful operating philosophy that will steer your organization to reach higher levels of growth, productivity, and performance. From the smallest customer contact to the most minute details of product quality, the little things add up to a pretty big deal. Serving as the definitive guide on organizational and personal mastery, this book gives you a foundation for unparalleled customer service, superior quality, and consistent performance.A proven system for organizing, aligning, and improving all your efforts in sales, service, and performance improvementShows how concentrating on the small things leads to growth, productivity, personal success, and business greatnessHelps you motivate your people and teams to achieve better results on both the personal and organizational level

"Everything Counts" reminds us that seemingly small things can make tremendous differences. The purpose of this book is to help you internally define and take ownership of the most fundamental principle behind achieving results beyond you expectations-a single idea with an actionable focus-"Everything Counts"

Guitar Star offers beginner guitarists a refreshing and inspirational choice of pieces to help build confidence and musical skills. These original compositions and arrangements by Gary Ryan are imaginatively tailored to develop techniques progressively through an exciting and varied range of musical styles. Key features -An engaging collection of pieces from beginner level to Prep Test and beyond - Solo pieces, with some optional teacher duet parts-Play-along CD of creative backing tracks-Fun extension activities-Brought to life with colour illustrations. Gary Ryan studied at the Guildhall School of Music and the Royal Academy of Music. He has taught at the Royal College of Music since 1996 and combines his role there as Assistant Head of Strings with a varied freelance career as a performer, composer, adjudicator and examiner. He was awarded a Fellowship of the Royal College of Music in 2013.