This is a business information systems textbook for a new education system. The book helps overcome many of the difficulties faced by first-year information systems students. Up-to-date material includes a series of South African business case studies with examples and exercises. A second, more formally structured section describes, discusses, summarizes and reinforces key topics. The business section covers application examples from small and large business situations, from retail to manufacturing and financial services sectors. The authors "chunk" much of the material in problem-driven, rather than product-driven, sections, asserting that some understanding of fundamental material is improved by presentations in a comfortable, easy-to-read style.