Gilbert Muller introduces the foundations of Business Process Management as well as Case-based Reasoning and presents a novel approach to assist the complex, time-consuming, and error-prone task of workflow modeling. By means of methods from artificial intelligence, in particular from the field of Case-based Reasoning, he shows how workflows can be automatically constructed according to a query specified by the user. Thus, the modeling process can be supported substantially, which addresses a highly relevant problem in many workflow domains.

Approaching a liberal arts tradition in the classroom, across the curriculum, and beyond, The McGraw-Hill Reader offers rich and diverse readings in education, the social sciences, business and economics, the humanities, and the sciences. This new eleventh edition offers a new focus on reading and composing across various media; it includes over 100 selections from prominent thinkers and writers; each essay was chosen to provoke critical thought and encourage effective writing.