This book aims to deconstruct ethnography to alert systems designers, and other stakeholders, to the issues presented by new approaches that move beyond the studies of 'work' and 'work practice' within the social sciences (in particular anthropology and sociology). The theoretical and methodological apparatus of the social sciences distort the social and cultural world as lived in and understood by ordinary members, whose common-sense understandings shape the actual milieu into which systems are placed and used. In Deconstructing Ethnography the authors show how 'new' calls are returning systems design to 'old' and problematic ways of understanding the social. They argue that systems design can be appropriately grounded in the social through the ordinary methods that members use to order their actions and interactions. This work is written for post-graduate students and researchers alike, as well as design practitioners who have an interest in bringing the social to bear on design in a systematic rather than a piecemeal way. This is not a 'how to' book, but instead elaborates the foundations upon which the social can be systematically built into the design of ubiquitous and interactive systems.

This volume contains a collection of original studies in conversation analysis (C.A.) arranged and presented both to introduce the discipline to the newcomer and to reveal some of the expanding range of discoveries which conversation analysts are making in the course of their distinctive enquiries into the order and organisation of natural language. Though sociological in its orientation. C.A. and the papers here represented are of direct methodological and substantive interest to linguists, philosophers, discourse and speech analysts and social anthropologists. Indeed the strict adherence to the methodological principle that analysis can and must be shown to be grounded in data represents a challenge to all those disciplines which set out to use their materials as mere hand-maidens to support preconstructed models, theories and hypotheses. In this series of papers which includes previously unpublished works of the late Harvey Sacks and the last completed joint researches of Sacks, Jefferson and Schegloff ordinary talk is shown as consisting of a variety of previously unnoticed socially organised practices which conversationalists engage in to generate the organisation which talk has. The methods and the analytic mentality of conversation analysts are, and are here shown to be, designed to make conversationalist's methods, structure and modes of orientation available for empirical study. The search for order and organisation reveals it everywhere. Laughter is shown to be concertedly organised and negotiated in the finest detail. The machinery of delicate repair systems is revealed. Conversational completions are shown to be the product of elaborate negotiating machineries. Conversationalists are revealed as subtly orienting-to and invoking the visual contexts of their interaction within the framework of the turn-taking organisation of conversation. This volume also contains examples of conversation analytic work into the talk produced in organisational settings such as courts and Doctor/Patient interviews. Such analyses reveal the contribution that the discipline might make towards the exploration of the kind of social phenomena traditionally researched by sociologists, social psychologists and social anthropologists.

This book revisits the arguments by which Harvey Sacks and Harold Garfinkel opposed the widespread attempt in the social sciences to construct disciplinary theories and methods in place of common-sense knowledge of human action, and proposed instead an alternative that would investigate the organised methods of natural language use and common-sense reasoning that constitute social orders - arguments that led to the establishment and proliferation of ethnomethodology and conversation analysis. As the very "constructive analysis" that they opposed has begun to be incorporated into influential lines of research in ethnomethodology and conversation analysis, the authors return to the founding insights of the field and reiterate the importance of Garfinkel and Sacks' original and controversial proposals for an "alternate" sociology of practical action and practical reasoning. Showing how constructive analysis has become entrenched in ethnomethodology and conversation analysis and arguing for a need to "re-boot" these approaches, this volume constitutes a call for a renewal of the radical alternative proposed by Garfinkel and Sacks.

This book revisits the arguments by which Harvey Sacks and Harold Garfinkel opposed the widespread attempt in the social sciences to construct disciplinary theories and methods in place of common-sense knowledge of human action, and proposed instead an alternative that would investigate the organised methods of natural language use and common-sense reasoning that constitute social orders - arguments that led to the establishment and proliferation of ethnomethodology and conversation analysis. As the very "constructive analysis" that they opposed has begun to be incorporated into influential lines of research in ethnomethodology and conversation analysis, the authors return to the founding insights of the field and reiterate the importance of Garfinkel and Sacks' original and controversial proposals for an "alternate" sociology of practical action and practical reasoning. Showing how constructive analysis has become entrenched in ethnomethodology and conversation analysis and arguing for a need to "re-boot" these approaches, this volume constitutes a call for a renewal of the radical alternative proposed by Garfinkel and Sacks.

This book aims to deconstruct ethnography to alert systems designers, and other stakeholders, to the issues presented by new approaches that move beyond the studies of 'work' and 'work practice' within the social sciences (in particular anthropology and sociology). The theoretical and methodological apparatus of the social sciences distort the social and cultural world as lived in and understood by ordinary members, whose common-sense understandings shape the actual milieu into which systems are placed and used. In Deconstructing Ethnography the authors show how 'new' calls are returning systems design to 'old' and problematic ways of understanding the social. They argue that systems design can be appropriately grounded in the social through the ordinary methods that members use to order their actions and interactions. This work is written for post-graduate students and researchers alike, as well as design practitioners who have an interest in bringing the social to bear on design in a systematic rather than a piecemeal way. This is not a 'how to' book, but instead elaborates the foundations upon which the social can be systematically built into the design of ubiquitous and interactive systems.

Through its empirical inquiries into the ordered properties of social action, this text demonstrates how ethnomethodology provides a radical respecification of the foundations of the human sciences, an achievement that has often been misunderstood.