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ePDF and ePUB available Open Access under CC-BY-NC-ND licence. How
can public services and social interventions create and sustain
good outcomes for the populations they serve? Building on research
in public health, social epidemiology and the social determinants
of health, this book presents complexity theory as an alternative
basis for an outcome-oriented public management praxis. It takes a
critical approach towards New Public Management and provides new
conceptual inroads for reappraising public management in theory and
practice. It advances two practical approaches: Human Learning
Systems (a model for public service reform) and Learning
Partnerships (a model for research and academic engagement in
complex settings). With up-to-date and extensive discussions on
public service reform, this book provides practical and
action-oriented guidance for a radical change of course in
management and governance.
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