This book examines the experiences and good practices of ACLEDA Bank, Cambodia. Applicable to banks and microfinance institutions around the globe, it includes materials for classroom instruction on organizational development, financial sector development, the role of government and investors in supporting the financial market, and the benefits to customers. Following on the previous publication When There Was No Money, which tells the ACLEDA story by tracing its history and various stages of organizational development in the financial sector as it evolved in Cambodia from 1991 to 2004, this book examines the 2nd decade in the bank's history, including its expansion to Lao PDR and Myanmar, and the launch of subsidiaries, such as ACLEDA Securities and the ACLEDA Institute of Business. Adopting a documentary approach, the book presents case studies supported by current economic and financial literature, as well as stories from a wide range of interviews with the board, management, staff, customers, competitors and regulators. Given its scope, the book offers a valuable resource for financial institutions, investors, researchers and students interested in financial inclusion, financial sector development, good governance of financial institutions, microfinance, aid effectiveness, post-conflict organizational development, and Cambodia.

The challenges in development often seem insurmountable. They overwhelm - tions and the builders of their most basic institutions. I am often asked how dev- opment finance agencies can work together to meet this challenge. In reply I invite you to read a story about cooperation in re-building one of the most basic insti- tions of any society -- the banking system. KfW Bankengruppe places great emphasis on financial sector development. Our experience in our own country, and beyond our borders, shows that one of the first steps is building a banking system that fuels growth through investment in enterprises. Micro, small and medium enterprises are the backbone of many economies; they are also the wealth of the people and generate their hope in the future. We believe that the depth of the financial sector is related to economic growth; the growth and safety of deposits, the facility of payments, and the in- vation to develop new products and services that strengthen markets and promote investment. A strong banking system supports economic growth by attracting unproductive capital and injecting it into the economy, increasing the productivity of the country's capital base and leveraging it by attracting outside capital.

The challenges in development often seem insurmountable. They overwhelm - tions and the builders of their most basic institutions. I am often asked how dev- opment finance agencies can work together to meet this challenge. In reply I invite you to read a story about cooperation in re-building one of the most basic insti- tions of any society -- the banking system. KfW Bankengruppe places great emphasis on financial sector development. Our experience in our own country, and beyond our borders, shows that one of the first steps is building a banking system that fuels growth through investment in enterprises. Micro, small and medium enterprises are the backbone of many economies; they are also the wealth of the people and generate their hope in the future. We believe that the depth of the financial sector is related to economic growth; the growth and safety of deposits, the facility of payments, and the in- vation to develop new products and services that strengthen markets and promote investment. A strong banking system supports economic growth by attracting unproductive capital and injecting it into the economy, increasing the productivity of the country's capital base and leveraging it by attracting outside capital.

This book examines the experiences and good practices of ACLEDA Bank, Cambodia. Applicable to banks and microfinance institutions around the globe, it includes materials for classroom instruction on organizational development, financial sector development, the role of government and investors in supporting the financial market, and the benefits to customers. Following on the previous publication When There Was No Money, which tells the ACLEDA story by tracing its history and various stages of organizational development in the financial sector as it evolved in Cambodia from 1991 to 2004, this book examines the 2nd decade in the bank's history, including its expansion to Lao PDR and Myanmar, and the launch of subsidiaries, such as ACLEDA Securities and the ACLEDA Institute of Business. Adopting a documentary approach, the book presents case studies supported by current economic and financial literature, as well as stories from a wide range of interviews with the board, management, staff, customers, competitors and regulators. Given its scope, the book offers a valuable resource for financial institutions, investors, researchers and students interested in financial inclusion, financial sector development, good governance of financial institutions, microfinance, aid effectiveness, post-conflict organizational development, and Cambodia.

Widely acclaimed for her ability to tell emotionally powerful stories that capture the real lives of women, bestselling novelist Heather A. Clark tackles the subject of childhood mental disorders.

This stunning debut from Heather Clark is an epic tale of one womans courage and continual willingness to give.