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Break down the art and science of Salesforce consulting. This book
will help you refine your consulting skills on the Salesforce
platform. Author Heather Negley, a seasoned consultant who has
completed over 30 Salesforce delivery projects in the past nine
years, equips Salesforce professionals with detailed explanations
on the stages of a project and the skills you need for each stage.
You will learn the type of roles on a project, so that you can plan
your career path. If you need help managing clients, this book
teaches you how to effectively work with and advise people. You
will go through the following main sections to round out your
skills and service offerings: The best learning and community
resources, including mentoring programs Tips on how to get job
experience The evolution of software development Project roles The
parts of a project Consulting skills The consulting skills section
of the book breaks down each skill and explains the parts of the
project to which you should apply your skills and real-world
examples. Topics include client management, communication,
emotional intelligence, critical thinking, and avoiding cognitive
biases. What You Will Learn Identify patterns in your projects
through archetype identification Watch out for specific risks
common to project types Choose the best consulting tool from your
toolbox, depending on the problem that you encounter Who This Book
Is For People who work as Salesforce administrators for their
industry and want to make a move into consulting. It is an
excellent choice for someone who is interested in project work and
likes to work with people to help them make decisions.
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