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John Taylor has been hired to transform the underperforming
internal audit unit at InSports. The auditors are not reviewing
what the audit committee and executive leadership consider
essential for the organization’s success, their methodology is
subpar, and relationships with their clients are strained. The
audit committee has been patient, but not anymore. Their mandate is
clear, make clear improvements in one year or the function will be
outsourced. This is the story of a visionary leader who needs a
strategy to transform the processes and deliver better results for
stakeholders at all levels within the organization. The audit
committee, all levels of management, and employees expect more from
internal audit. Now John must lead the group through twelve
challenging months as they focus on what matters most when
performing audit and advisory services. They must communicate
results faster and better, leverage existing quality control and
data analytics techniques, and with every encounter, help the
organization address strategic, operational, compliance and
financial risks. With similarities to “The Goal” and “The
Phoenix Project” and leveraging Kotter’s 8-Step Process for
Leading Change, follow John and the internal audit team from Boston
to New York, San Francisco, London, and Buenos Aires, as they
address almost insurmountable challenges in their transformation
journey.
John Taylor has been hired to transform the underperforming
internal audit unit at InSports. The auditors are not reviewing
what the audit committee and executive leadership consider
essential for the organization’s success, their methodology is
subpar, and relationships with their clients are strained. The
audit committee has been patient, but not anymore. Their mandate is
clear, make clear improvements in one year or the function will be
outsourced. This is the story of a visionary leader who needs a
strategy to transform the processes and deliver better results for
stakeholders at all levels within the organization. The audit
committee, all levels of management, and employees expect more from
internal audit. Now John must lead the group through twelve
challenging months as they focus on what matters most when
performing audit and advisory services. They must communicate
results faster and better, leverage existing quality control and
data analytics techniques, and with every encounter, help the
organization address strategic, operational, compliance and
financial risks. With similarities to “The Goal” and “The
Phoenix Project” and leveraging Kotter’s 8-Step Process for
Leading Change, follow John and the internal audit team from Boston
to New York, San Francisco, London, and Buenos Aires, as they
address almost insurmountable challenges in their transformation
journey.
Operational Auditing: Principles and Techniques for a Changing
World, 2nd edition, explains the proven approaches and essential
procedures to perform risk-based operational audits. It shows how
to effectively evaluate the relevant dynamics associated with
programs and processes, including operational, strategic,
technological, financial and compliance objectives and risks. This
book merges traditional internal audit concepts and practices with
contemporary quality control methodologies, tips, tools and
techniques. It explains how internal auditors can perform
operational audits that result in meaningful findings and useful
recommendations to help organizations meet objectives and improve
the perception of internal auditors as high-value contributors,
appropriate change agents and trusted advisors. The 2nd edition
introduces or expands the previous coverage of: * Control
self-assessments. * The 7 Es framework for operational quality. *
Linkages to ISO 9000. * Flowcharting techniques and value-stream
analysis * Continuous monitoring. * The use of Key Performance
Indicators (KPIs) and Key Risk Indicators (KRIs). * Robotic process
automation (RPA), artificial intelligence (AI) and machine learning
(ML); and * Adds a new chapter that will examine the role of
organizational structure and its impact on effective
communications, task allocation, coordination, and operational
resiliency to more effectively respond to market demands.
Internal auditors must know many concepts, techniques, control
frameworks, and remain knowledgeable despite the many changes
occurring in the marketplace and their profession. This easy to use
reference makes this process easier and ensures auditors can obtain
needed information quickly and accurately. This book consists of
100 topics, concepts, tips, tools and techniques that relate to how
internal auditors interact with internal constitutencies and
addresses a variety of technical and non-technical subjects.
Non-auditors have an easy-to-use guide that increases their
understanding of what internal auditors do and how, making it
easier for them to partner with them more effectively.
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