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A compact guide to knowledge management, this book makes the
subject accessible without oversimplifying it. Organizational
issues like strategy and culture are discussed in the context of
typical knowledge management processes. The focus is always on
pointing out all the issues that need to be taken into account in
order to make knowledge management a success. The book then goes on
to explore the role of information technology as an enabler of
knowledge management relating various technologies to the knowledge
management processes, showing the reader what can, and what cannot,
be achieved through technology. Throughout the book, references to
lessons learned from past projects underline the arguments.
Managers will find this book a valuable guide for implementing
their own initiatives, while researchers and system designers will
find plenty of ideas for future work.
A compact guide to knowledge management, this book makes the
subject accessible without oversimplifying it. Organizational
issues like strategy and culture are discussed in the context of
typical knowledge management processes. The focus is always on
pointing out all the issues that need to be taken into account in
order to make knowledge management a success. The book then goes on
to explore the role of information technology as an enabler of
knowledge management relating various technologies to the knowledge
management processes, showing the reader what can, and what cannot,
be achieved through technology. Throughout the book, references to
lessons learned from past projects underline the arguments.
Managers will find this book a valuable guide for implementing
their own initiatives, while researchers and system designers will
find plenty of ideas for future work.
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