As pressure grows on care managers and staff to work with ever more complex needs, this book is a timely account of how introducing the Psychologically Informed Environment (PIE) principles into a care home will improve work practice and outcomes for residents. The PIE approach enables staff to: Have improved understanding of residents' needs Better understand how to respond effectively to complex behaviour Introduce trauma-informed practice into their work Improve staff support and morale Improve outcomes for even the most hard to reach clients Reflecting on one care home's journey to becoming a PIE this book shows how low-cost, high-impact interventions delivered on the frontline can have far reaching effects on the wellbeing of residents, staff and wider culture of the care environment. It will be of interest to all professional, academics, policy-makers and students working in the fields of adult social services and health and social care more broadly.