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This book is a collection of the up-to-date experience and
knowledge about the implementation of sustainable business
excellence in a particular context of SMEs. The book uses empirical
and practical approach to tackle this issue, which is
underdeveloped in the literature. Hence, it could constitute a
relevant reference for SMEs managers seeking to manage their
operations sustainably, efficiently and resiliently. The book also
integrates the smart component to the sustainable business
excellence and proves for those who are still skeptical that SMEs
could benefit from smart and digital technology in the favor of
sustainability and business excellence. Overall, we build on
successful initiatives we experienced in real life to guide SMEs in
order to be sustainable smart and resilient in the post COVID
context which is highly demanding in terms of business excellence
and efficiency.
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