This book presents real-world decision support systems, i.e., systems that have been running for some time and as such have been tested in real environments and complex situations; the cases are from various application domains and highlight the best practices in each stage of the system's life cycle, from the initial requirements analysis and design phases to the final stages of the project. Each chapter provides decision-makers with recommendations and insights into lessons learned so that failures can be avoided and successes repeated. For this reason unsuccessful cases, which at some point of their life cycle were deemed as failures for one reason or another, are also included. All decision support systems are presented in a constructive, coherent and deductive manner to enhance the learning effect. It complements the many works that focus on theoretical aspects or individual module design and development by offering 'good' and 'bad' practices when developing and using decision support systems. Combining high-quality research with real-world implementations, it is of interest to researchers and professionals in industry alike.

This book constitutes the proceedings of the 9th International Conference on Decision Support Systems Technologies, ICDSST 2023, held during May 30 – June 1, 2023.The EWG-DSS series of International Conference on Decision Support System Technology (ICDSST) is planned to consolidate the tradition of annual events organized by the EWG-DSS in offering a platform for European and international DSS communities, comprising the academic and industrial sectors, to present state-of-the-art DSS research and developments, to discuss current challenges that surround decision-making processes, to exchange ideas about realistic and innovative solutions, and to co-develop potential business opportunities. The main theme of this year was “Decision Support Systems in An Uncertain World: The Contribution of Digital Twins”. The 21 papers presented in this volume were carefully reviewed and selected from 65 submissions. They were organized in topical sections as follows: DSS models, methods, and tools; DSS for business performance and stakeholders; DSS applications for sustainability in health, energy and transportation; and DSS users and successful adoption.

This book presents real-world decision support systems, i.e., systems that have been running for some time and as such have been tested in real environments and complex situations; the cases are from various application domains and highlight the best practices in each stage of the system's life cycle, from the initial requirements analysis and design phases to the final stages of the project. Each chapter provides decision-makers with recommendations and insights into lessons learned so that failures can be avoided and successes repeated. For this reason unsuccessful cases, which at some point of their life cycle were deemed as failures for one reason or another, are also included. All decision support systems are presented in a constructive, coherent and deductive manner to enhance the learning effect. It complements the many works that focus on theoretical aspects or individual module design and development by offering 'good' and 'bad' practices when developing and using decision support systems. Combining high-quality research with real-world implementations, it is of interest to researchers and professionals in industry alike.

This book constitutes the proceedings of the 4th International Conference on Decision Support Systems, ICDSST 2018, held in Heraklion, Greece, in May 2018. The main topic of this year's conference was "Sustainable Data-Driven and Evidence Based Decision Support". The 15 papers presented in this volume were carefully reviewed and selected from 71 submissions. They were organized in topical sections named: decision support systems for a sustainable society; decision support systems serving the public; decision support systems in management and organization; and advances in decision support systems' technologies and methods. The EWG-DSS series of International Conference on Decision Support System Technology (ICDSST), starting with ICDSST 2015 in Belgrade, were planned to consolidate the tradition of annual events organized by the EWG-DSS in offering a platform for European and international DSS communities, comprising the academic and industrial sectors, to present state-of-the-art DSS research and developments, to discuss current challenges that surround decision-making processes, to exchange ideas about realistic and innovative solutions, and to co-develop potential business opportunities.

This book constitutes the proceedings of the Third International Conference on Decision Support Systems, ICDSST 2017, held in Namur, Belgium, in May 2017. The EWG-DSS series of the International Conference on Decision Support System Technology (ICDSST) offers a platform for European and international DSS communities, comprising the academic and industrial sectors, in order to present state-of-the-art DSS research and developments, to discuss current challenges that surround decision-making processes, to exchange ideas about realistic and innovative solutions, and to co-develop potential business opportunities. The main topic of this year's conference was "Data, Information and Knowledge Visualization in Decision Making". The 13 papers presented in this volume were carefully reviewed and selected from 53 submissions. They were organized in topical sections named: visualization case studies; visualization perspectives; analytics and decision; and Multi-Criteria Decision Making.

This book contains extended and revised versions of a set of selected papers from two events organized by the Euro Working Group on Decision Support Systems (EWG-DSS), which were held in Toulouse, France and Barcelona, Spain, in June and July 2014. Overall, 8 papers were accepted for publication in this edition after a rigorous review process through at least three internationally known experts from the EWG-DSS Program Committee and external invited reviewers. The selected papers focus on knowledge management and sharing, and on information models developed to support various decision processes.

This book constitutes the refereed proceedings of the First International Conference on Decision Support Systems Technology, ICDSST 2015, held in Belgrade, Serbia, in May 2015. The theme of the event was "Big Data Analytics for Decision-Making" and it was organized by the EURO (Association of European Operational Research Societies) working group of Decision Support Systems (EWG-DSS). The eight papers presented in this book were selected out of 26 submissions after being carefully reviewed by at least three internationally known experts from the ICDSST 2015 Program Committee and external invited reviewers. The selected papers are representative of current and relevant research activities in the area of decision support systems, such as decision analysis for enterprise systems and non-hierarchical networks, integrated solutions for decision support and knowledge management in distributed environments, decision support system evaluations and analysis through social networks, and decision support system applications in real-world environments. The volume is completed by an additional invited paper on big data decision-making use cases.