In an increasingly VUCA (volatile, uncertain, complex and ambiguous) business world, it is more important than ever for organizations to build resilience into their everyday practice. Business Resilience is a practical guide to making organizations more resilient and improving current practices by building on what the organization does well. It explains how managers should constantly monitor their business environment and adapt their priorities depending on the level of disruption - from gradual innovation and improvement in good times to swarming on a single problem during a crisis. Based on the authors' new models for resilience and progress, this book includes frameworks and tools which can be tailored to any organization and used as stand-alone improvements or combined across teams and departments. These practices avoid unnecessary change but enable rapid and sustainable improvements in product development, service delivery and customer value. Learn how to survive and thrive in any environment with this actionable approach to making progress at pace and effectively embedding business resilience.

In an increasingly VUCA (volatile, uncertain, complex and ambiguous) business world, it is more important than ever for organizations to build resilience into their everyday practice. Business Resilience is a practical guide to making organizations more resilient and improving current practices by building on what the organization does well. It explains how managers should constantly monitor their business environment and adapt their priorities depending on the level of disruption - from gradual innovation and improvement in good times to swarming on a single problem during a crisis. Based on the authors' new models for resilience and progress, this book includes frameworks and tools which can be tailored to any organization and used as stand-alone improvements or combined across teams and departments. These practices avoid unnecessary change but enable rapid and sustainable improvements in product development, service delivery and customer value. Learn how to survive and thrive in any environment with this actionable approach to making progress at pace and effectively embedding business resilience.

New object-oriented technologies have been conceived and implemented over the past decade in order to manage complexity inherent in information systems development. Research has spanned from information systems modelling languages (UML and OML) to databases (ODMG), from programming languages (Java) to middleware technology (CORBA). A more widespread use of the Internet has led to the emergence and integration of various other technologies, such as XML and database connectivity tools, allowing businesses to access and exchange information over the Internet. The main theme of OOIS 2000 was "Object-Technology and New Business Opportunities" and focused on research conducted in the area of effective information systems development for the promotion of e-commerce. Papers were invited from academics and practitioners. The thirty-nine papers accepted for oms 2000 are included in these proceedings. It is nice to see this year that the shift from centralised to distributed systems and the widespread access and use of the Internet has allowed the advent of new opportunities for businesses to exploit, in the form of e-commerce.