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This book is the first volume to explore criminal justice work and
criminological research through the lens of emotional labour. A
concept first coined 30 years ago, emotional labour seeks to
explore the ways in which people manage their emotions in order to
achieve the aims of their organisations, and the subsequent impact
of this is on workers and service users. The chapters in this
edited collection explore work in a wide range of criminal justice
institutions as well as the penal voluntary sector. In addition to
literature review chapters which consolidate what we already know,
this book includes case study chapters which extend our knowledge
of how emotional labour is performed in specific contexts, and in
relation to certain types of work. Emotional Labour in Criminal
Justice and Criminology covers topics such as prisoners who die
from natural causes in prison, to the work of independent domestic
violence advisors and the use of emotion by death penalty lawyers
in the US. An accessible and compelling read, this book presents
ground-breaking qualitative and quantitative research which will be
critical to criminologists, criminal justice practitioners,
students of criminology and academics in the fields of social
policy and public service.
This book is the first volume to explore criminal justice work and
criminological research through the lens of emotional labour. A
concept first coined 30 years ago, emotional labour seeks to
explore the ways in which people manage their emotions in order to
achieve the aims of their organisations, and the subsequent impact
of this is on workers and service users. The chapters in this
edited collection explore work in a wide range of criminal justice
institutions as well as the penal voluntary sector. In addition to
literature review chapters which consolidate what we already know,
this book includes case study chapters which extend our knowledge
of how emotional labour is performed in specific contexts, and in
relation to certain types of work. Emotional Labour in Criminal
Justice and Criminology covers topics such as prisoners who die
from natural causes in prison, to the work of independent domestic
violence advisors and the use of emotion by death penalty lawyers
in the US. An accessible and compelling read, this book presents
ground-breaking qualitative and quantitative research which will be
critical to criminologists, criminal justice practitioners,
students of criminology and academics in the fields of social
policy and public service.
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