Organisational Development and Change provides a practical and comprehensive set of tools for individuals faced with the task of changing their organisations and the individuals within them. This second edition is fully updated throughout and now has added focus on the modern workplace with its constant state of change, resilience and leadership capabilities and styles. There is also essential coverage of both the rational processes and emotional responses involved in change including how different people respond to change and how language and processes can be adapted to meet this differences. Including customisable tools for conducting research, encouraging innovation and creativity and developing personal skills, this toolkit can help build a business case for change, gain buy-in from all levels of the business and change the culture of the organisation. About the Series: The HR Toolkits provide complete sets of customisable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.