What should be every software organization's primary goal? Managing Software Quality. Producing and sustaining the high quality of products and processes in evolutionary systems are at the core of software engineering, and it is only through a comprehensive measurement program that a successful outcome can be assured. Cost and budget limitations, schedule due dates, all represent systems engineering constraints which impinge on the degree to which software development and maintenance professional can achieve maximum quality. Richard Nance and James Arthur's guide to managing software quality goes beyond the usual answers to the "why" and "what" questions generally provided in the standards documents. They not only look at the "how to" in their focus of the measurement of software quality, but also come up with specific suggestions to the pressing needs of practising software engineers, quality assurance engineers and software and project managers."This is one of the few books in this area that addresses the 'quality' aspect based upon the important aspect of documentation. In addition, the book provides a basis for not only the software manager concerned with measurement implementation, but also the researcher in identifying the current state of the art and practice. This will be a key reference guide for anyone that is concerned with developing quality software."(William H Farr, PhD, Naval Surface Warfare Center Dahlgren Division)About the Authors: Research motivated by problems arising in large, complex software systems is what stimulates Richard Nance. His collaboration with the U.S. Navy on major software-intensive programs spans over 30 years. James Arthur is an Associate Professor of Computer Science at Virginia Tech.