Tiffani Thiessen and Josh Hopkins star in this festive family adventure directed by Douglas Barr. Northpole, the magical land where Santa Claus (Robert Wagner) lives, is powered by the festive spirit generated by people around the world. However, as modern life takes over and people have less time to spend with their families over Christmas, Northpole is rapidly losing power and so it is left to one young boy, Kevin (Max Charles), to convince his family to save Christmas.

Television movie about a family who are put in a difficult situation when Santa Claus (R.D. Reid) has an accident. The Foxes, Angela (Jennifer Beals) and Wayne (Rick Roberts), are workaholics who have still to do their Christmas shopping and decorating. On the eve of Christmas Eve, Santa crashes onto their roof and subsequently suffers from a loss of memory. The Foxes' son, Toby (Gage Munroe), persuades his parents that it is the real Santa Claus and together the family try to help Santa remember who he is before it is too late.