Regular maintenance of water utility equipment and facilities is absolutely critical to the utility's mission of delivering safe drinking water nonstop, year in and year out. This book will show water utilities of all sizes how to develop and operate an efficient, cost-effective maintenance management program. The book systematically covers all aspects of utility maintenance, including maintenance department roles and organization; internal and external personnel; planning a maintenance management system (MMS); program monitoring and record keeping; parts and material inventory management; estimating costs and preparing budgets; and structuring a training program. New in this revised and updated edition is coverage of: GPS technologies for maintenance; asset management systems; integrating maintenance data with utility financial and inventory systems; and internet-based training to keep personnel up-to-date with the latest techniques.