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Moments Of Truth - New Strategies For Today's Customer-Driven Economy (Paperback, New edition): Jan Carlzon Moments Of Truth - New Strategies For Today's Customer-Driven Economy (Paperback, New edition)
Jan Carlzon
R304 R224 Discovery Miles 2 240 Save R80 (26%) Ships in 12 - 17 working days

The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy. "The best book on leadership by a CEO."--John Naisbitt, author of Megatrends

Accelerating Digital Transformation - 10 Years of Software Center (Hardcover, 1st ed. 2022): Jan Bosch, Jan Carlson, Helena... Accelerating Digital Transformation - 10 Years of Software Center (Hardcover, 1st ed. 2022)
Jan Bosch, Jan Carlson, Helena Holmstroem Olsson, Kristian Sandahl, Miroslaw Staron
R4,572 Discovery Miles 45 720 Ships in 10 - 15 working days

This book celebrates the 10-year anniversary of Software Center (a collaboration between 18 European companies and five Swedish universities) by presenting some of the most impactful and relevant journal or conference papers that researchers in the center have published over the last decade. The book is organized around the five themes around which research in Software Center is organized, i.e. Continuous Delivery, Continuous Architecture, Metrics, Customer Data and Ecosystems Driven Development, and AI Engineering. The focus of the Continuous Delivery theme is to help companies to continuously build high quality products with the right degree of automation. The Continuous Architecture theme addresses challenges that arise when balancing the need for architectural quality and more agile ways of working with shorter development cycles. The Metrics theme studies and provides insight to understand, monitor and improve software processes, products and organizations. The fourth theme, Customer Data and Ecosystem Driven Development, helps companies make sense of the vast amounts of data that are continuously collected from products in the field. Eventually, the theme of AI Engineering addresses the challenge that many companies struggle with in terms of deploying machine- and deep-learning models in industrial contexts with production quality. Each theme has its own part in the book and each part has an introduction chapter and then a carefully selected reprint of the most important papers from that theme. This book mainly aims at researchers and advanced professionals in the areas of software engineering who would like to get an overview about the achievement made in various topics relevant for industrial large-scale software development and management - and to see how research benefits from a close cooperation between industry and academia.

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