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All employees want themselves and their colleagues to be better
engaged at work, but most just can't get past the talking stage to
actually developing an effective plan. This book is a step-by-step
"how-to" guide for those who develop and complete projects - not
just supervisors and continuous improvement professionals. Like
instructions for "assembly required" projects, this book takes you
one step at a time into creating a project that makes your work
easier, better, and more satisfying. This book identifies the
benefits of-and strategies for-developing engaged employees who
will implement and sustain your Lean processes. You will learn and
practice tools for creating and sustaining engagement and how to
align your goals with your strategy, ensuring that your desired
future becomes a reality. In addition, after reading this book,
you'll be able to: Recognize barriers to building engaged teams and
individuals, and then select strategies for overcoming these
hurdles. Practice communication and team relationship skills that
will help you to nurture long-term process improvements. Gain
information about key listening skills, as well as steps to enhance
recognition systems.
This book, which takes the employees' perspective, illustrates what
works and what doesn't work to engage, involve, and motivate a
workforce. Through examples, it shows how the "engage" methodology
links to the Lean Process. While focusing on the softer/"people"
part of Lean, it maximizes the value returned on the organization's
investment in Lean. It links "engagement" to measurable performance
improvements. The how-to book includes a methodology overview and
details on how to implement including communication do's and don'ts
as well as a checklist for leader standard work (a tool for
individual leaders to track and be recognized for their "engage,
involve, and motivate" behaviors).
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