Make your next conversation the one that changes everything.

What’s the best way to handle a heated conversation? How do I stand my ground with confidence? Is there an effective way to work with difficult personalities?

Trial lawyer Jefferson Fisher has gained millions of followers through short, simple, practical videos teaching people how to argue less and talk more.

And now he offers a tried-and-true framework that will show you how to transform your life and your relationships. His down-to-earth teachings and actionable strategies have helped countless people navigate life’s toughest situations.

You will learn:

• Why you should never “win” an argument
• How to set boundaries and frame conversations
• Why saying less is often more
• How to overcome conflict with connection

Everything you want to say, and how you want to say it, can be found in The Next Conversation.

There is increasing political and environmental pressure on industry to clean up the water which it uses in many processes, and to re-use this water where possible. This cleaning is done using specially-developed industrial membranes and this book covers the types and design of membranes, how they work and in which industries they are used. Special attention is paid to the textile, food/ beverage, pharmaceutical, oil and pulp and paper industries where such membranes are in regular use.

Ride the trolley up the ridge of Beacon Hill and discover one of South Seattle's most interesting districts. Unique among Seattle neighborhoods, Beacon Hill is a community where immigrants from all over the globe have settled side by side for over 100 years. This new book tells the story of the people and businesses of Beacon Hill in vintage photographs, the majority of which date before World War II. Readers will learn about the immigrants who worked on farms, opened shops, and labored in shipyards, the building of Jefferson Park, as well as the activism and political struggles that shaped the Beacon Hill neighborhood.

Wall Street and the surrounding blocks in Antebellum Richmond, Virginia were home to several dozen slave dealers and auction houses where tens of millions of dollars changed hands before and during the war, providing the fuel that drove the Southern economy. This wealth was central to the economics of the pre-war South, as well as to the fledgling Confederate States of America after secession. The influence of slavery in the economy is evidenced by GNP statistics, which show that the South's portion of the national GNP fell from 30% in 1860 to a mere 10% in 1870. This was due in large part to the abolition of slavery, which essentially wiped out millions of dollars in capital instantly.

In 1973, a group of California lawyers formed a non-profit, public-interest legal foundation dedicated to defending conservative principles in court. Calling themselves the Pacific Legal Foundation, they declared war on the U.S. regulatory state-the sets of rules, legal precedents, and bureaucratic processes that govern the way Americans do business. Believing that the growing size and complexity of government regulations threatened U.S. economy and infringed on property rights, Pacific Legal Foundation began to file a series of lawsuits challenging the government's power to plan the use of private land or protect environmental qualities. By the end of the decade, they had been joined in this effort by spin-off legal foundations across the country. The Other Rights Revolution explains how a little-known collection of lawyers and politicians-with some help from angry property owners and bulldozer-driving Sagebrush Rebels-tried to bring liberal government to heel in the final decades of the twentieth century. Decker demonstrates how legal and constitutional battles over property rights, preservation, and the environment helped to shape the political ideas and policy agendas of modern conservatism. By uncovering the history-including the regionally distinctive experiences of the American West-behind the conservative mobilization in the courts, Decker offers a new interpretation of the Reagan-era right.

Few conversational topics can be as significant as our troubles in life, whether everyday and commonplace, or more exceptional and disturbing. In groundbreaking research conducted with John Lee at the University of Manchester UK, Gail Jefferson turned the microscope on how people talk about their troubles, not in any professional or therapeutic setting, but in their ordinary conversations with family and friends. Through recordings of interactions in which people talk about problems they're having with their children, concerns about their health, financial problems, marital and relationship difficulties (their own or other people's), examination failures, dramatic events such as burglaries or a house fire and other such troubles, Jefferson explores the interactional dynamics and complexities of introducing such topics, of how speakers sustain and elaborate their descriptions and accounts of their troubles, how participants align and affiliate with one another, and finally manage to move away from such topics. The studies Jefferson published out of that remarkable period of research have been collected together in this volume. They are as insightful and informative about how we talk about our troubles, as they are innovative in the development and application of Conversation Analysis. Gail Jefferson (1938-2008) was one of the co-founders of Conversation Analysis (CA); through her early collaboration with Harvey Sacks and in her subsequent research, she laid the foundations for what has become an immensely important interdisciplinary paradigm. She co-authored, with Harvey Sacks and Emanuel Schegloff, two of the most highly cited articles ever published in Language, on turn-taking and repair. These papers were foundational, as was the transcription system that she developed and that is used by conversation analysts world-wide. Her research papers were a distinctive and original voice in the emerging micro-analysis of interaction in everyday life.

From the New York Times best-selling historian, the riveting story of the Weimar Republic―a fledgling democracy beset by chaos and extremism―and its dissolution into the Third Reich.

Democracies are fragile. Freedoms that seem secure can be lost. Few historical events illustrate this as vividly as the failure of the Weimar Republic. Germany’s first democracy endured for fourteen tumultuous years and culminated with the horrific rise of the Third Reich. As one commentator wrote in July 1933: Hitler had “won the game with little effort. . . . All he had to do was huff and puff―and the edifice of German politics collapsed like a house of cards.” But this tragedy was not inevitable.

In Fateful Hours, award-winning historian Volker Ullrich chronicles the captivating story of the Republic, capturing a nation and its people teetering on the abyss. Born from the ashes of the First World War, the fledgling democracy was saddled with debt and political instability from its beginning. In its early years, a relentless chain of crises―hyperinflation, foreign invasion, and upheaval from the right and left―shook the republic, only letting up during a brief period of stability in the 1920s. Social and cultural norms were upended. Political murder was the order of the day. Yet despite all the challenges, the Weimar Republic was not destined for its ignoble end.

Drawing on letters, memoirs, newspaper articles, and other sources, Ullrich charts the many failed alternatives and missed opportunities that contributed to German democracy’s collapse. In an immersive style that takes us to the heart of political power, Ullrich argues that, right up until January 1933, history was open. There was no shortage of opportunities to stop the slide into fascism. Just as in the present, it is up to us whether democracy lives or dies.

36 black-and-white illustrations