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As operations in Afghanistan and Iraq demonstrate, America's
adversaries are capable of manipulating domestic and international
media with lies, distortion and propaganda disseminated via the
internet or media outlets. The U.S. military's inability to
dominate the global information environment, as it does on
conventional battlefields, represents a strategic and operational
weakness that must be addressed. This study investigates the roles
and responsibilities of deployed military public affairs officers
as they pertain to influencing selected target audiences in order
to gain and maintain popular support. Current and past doctrine is
examined, along with marketing and advertising practices to
determine military applicability. The research explores mass
communication theories and techniques to improve public affairs
officers' ability to influence these key audiences. This study
concludes that influencing audiences, to include the U.S. domestic
audience is the primary role and responsibility of military public
affairs officers. Recommendations in this study include altering
Public Affairs Joint and Service doctrine to reflect the
responsibility for public affairs officers to influence their
audiences and change public affairs training to teach mass
communication theories that are designed to influence their
audiences.
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