Many sociologists and a growing number of church scholars have noted that we live in a time of transition from the modern era to the postmodern. Whenever a shift of this magnitude occurs, it leaves all of life, including the church, in flux. We instinctively strive to stabilize the situation by re-establishing what has worked in the past. Increasingly, however, congregations are finding that the same old things done harder or better don't seem to make a difference. Author Jill Hudson argues, "We must identify new criteria for success, and perhaps even for faithfulness, and hold ourselves accountable to them." Approaching the postmodern era as a tremendous opportunity, Hudson identifies 12 characteristics by which we can measure effective ministry for the early 21st century. Based on those 12 criteria, Hudson has created evaluation tools, "an early measuring stick," to help congregations evaluate their work in this new era. Not everything of the past is ineffective and best discarded, she says, nor will everything we try in the future be successful. But by faithfully listening for God's guidance and carefully evaluating progress using Hudson's tools, looking at the ministry of the whole people of God as well as that of the professional staff, congregations can improve their ministry, help members and staff grow in effectiveness, deepen a sense of partnership, and add new richness to the dialogue about the congregation's future."

All congregations experience stress. Dealing with the out-of-the-ordinary event or tragedy -- a fire, a sexual misconduct scandal, or the untimely death of a pastor, for instance -- requires a completely different order of congregational coping skills. This is the first book to address those needs comprehensively, covering care strategies, how to adapt worship, assessment tools for measuring healing, how the judicatory can help, how to handle the media, and how tragedy can give rise to learning.

Grounding evaluation in the theological and organizational context of mission (everyone a minister), Hudson describes case studies of four successful evaluation models that include the whole church. She suggests how "whole church" reviews might result in stronger pastoral ministry and new directions for mission. An important resource that will help clergy and laity explore mutual ministry, judicatory executives strengthen congregations, and new pastors get through their first congregational evaluation.