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Integrating Productivity and Quality Management (Hardcover, 2nd edition): Johnson Edosomwan Integrating Productivity and Quality Management (Hardcover, 2nd edition)
Johnson Edosomwan
R7,485 Discovery Miles 74 850
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This second edition details all productivity and quality methodologies, principles and techniques, and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT): measurement, control and evaluation; planning and analysis; and improvement and monitoring. This edition features material on practical strategies for implementing quality programmes, balancing productivity and quality results , resolving quality problems and empowering employees.

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