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The objective of APM Best Practices: Realizing Application
Performance Management is to establish reliable application
performance management (APM) practices-to demonstrate value, to do
it quickly, and to adapt to the client circumstances. It's
important to balance long-term goals with short-term deliverables,
but without compromising usefulness or correctness. The successful
strategy is to establish a few reasonable goals, achieve them
quickly, and then iterate over the same topics two more times, with
each successive iteration expanding the skills and capabilities of
the APM team. This strategy is referred to as "Good, Better, Best".
The application performance monitoring marketplace is very focused
on ease of installation, rapid time to usefulness, and overall ease
of use. But these worthy platitudes do not really address the
application performance management processes that ensure that you
will deploy effectively, synergize on quality assurance test plans,
triage accurately, and encourage collaboration across the
application life cycle that ultimately lowers overall application
cost and ensures a quality user experience. These are also fine
platitudes but these are the ones that are of interest to your
application sponsors. These are the ones for which you need to show
value. This CA Press book employs this iterative approach, adapted
pragmatically for the realities of your organizational and
operational constraints, to realize a future state that your
sponsors will find useful, predictable and manageable-and something
that they will want to fund. In the meantime, you will learn the
useful techniques needed to set up and maintain a useful
performance management system utilizing best practices regardless
of the software provider(s).
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