For many organizations, the way in which projects are managed is a fundamental factor in how well they can prosper in today's marketplace. Unfortunately, the current solutions available to companies for managing projects are proving to be increasingly ineffective in a complex world that is becoming more and more dynamic and unpredictable. Organization's pay for this complexity in delayed time-to-market, slow response to customer needs, and decreased productivity. While tweaking the current project management paradigm may provide some minimal gains, to have a real impact requires a fundamental change in mindset. New business models like Uber and AirBnB show us that the most efficient operations in today's business environment behave like complex adaptive systems (CAS) where self-managing participants, following a set of simple rules, organize themselves to solve incredibly complex problems. Instead of trying to function like a "well-oiled machine" where things "work like clockwork", companies like Uber function more like an organism that is alive and constantly changing. They fully embrace the characteristics of a CAS. Viewing an organization as a complex adaptive system drives a radically new philosophy of project management that is much better suited to the needs of the 21st-century organization and can provide the quantum leap improvement in project production that we are looking for. This book exposes the assumptions underlying the accepted paradigm of project management, describes the common practices that are based on those assumptions, analyzes why these practices are unhelpful and even harmful, and proposes an alternative, sometimes seemingly counter intuitive approach to project management based on CAS thinking. By the end of the book, the reader will have a completely new perspective on the way projects can be managed in their organization, and how they can quickly start reaping the benefits provided by a CAS-driven management methodology and supporting toolset that is more in tune with today's business demands - and that turns complexity into a competitive advantage.

For many organizations, the way in which projects are managed is a fundamental factor in how well they can prosper in today's marketplace. Unfortunately, the current solutions available to companies for managing projects are proving to be increasingly ineffective in a complex world that is becoming more and more dynamic and unpredictable. Organization's pay for this complexity in delayed time-to-market, slow response to customer needs, and decreased productivity. While tweaking the current project management paradigm may provide some minimal gains, to have a real impact requires a fundamental change in mindset. New business models like Uber and AirBnB show us that the most efficient operations in today's business environment behave like complex adaptive systems (CAS) where self-managing participants, following a set of simple rules, organize themselves to solve incredibly complex problems. Instead of trying to function like a "well-oiled machine" where things "work like clockwork", companies like Uber function more like an organism that is alive and constantly changing. They fully embrace the characteristics of a CAS. Viewing an organization as a complex adaptive system drives a radically new philosophy of project management that is much better suited to the needs of the 21st-century organization and can provide the quantum leap improvement in project production that we are looking for. This book exposes the assumptions underlying the accepted paradigm of project management, describes the common practices that are based on those assumptions, analyzes why these practices are unhelpful and even harmful, and proposes an alternative, sometimes seemingly counter intuitive approach to project management based on CAS thinking. By the end of the book, the reader will have a completely new perspective on the way projects can be managed in their organization, and how they can quickly start reaping the benefits provided by a CAS-driven management methodology and supporting toolset that is more in tune with today's business demands - and that turns complexity into a competitive advantage.

Many companies today find themselves at a crossroad: cloud computing and the consumerization of IT have raised the profile of their Shadow IT, wherein tech-savvy Millennials are taking the lead in building their own IT solutions, beyond the control and even knowledge of IT. Governance is non-existent, systems are inadequate and unsecured, and data silos are springing up all over the place. IT has three options available to it: try to shut it down; ignore it and hope it goes away; or take the lead in bringing it out of the shadows and into the light. This book provides a roadmap for option number 3. The book shows how the proper implementation of the Salesforce1 platform empowers users with an effective way to develop and deploy solutions, while allowing IT to greatly expand its reach and enhance its contribution to the organization.

The Salesforce1 platform is so rich with functionality, it's not easy to get a full understanding of what it can do for your company. Even if you are familiar Salesforce1, chances are you don't know what you don't know about the platform. If you are already a user of Salesforce1 and want to learn more about how you leverage your investment, or if you are new to the platform and want to get a comprehensive understanding of what it offers, this book is for you.

Become a customer-centric company by implementing smart process applications across your organization using Salesforce1 as a business operations platform.