Over the past 20 years, informal dispute resolution has played an increasingly important role in the way people handle their conflicts. Mediators are said to act as neutral third parties who empower disputants to negotiate their own mutually acceptable agreement. Shailor proposes a definition of empowerment in which communication is the primary social process, the ongoing symbolic interaction which not only reflects reality, but constitutes it. Using this definition, he analyzes the process of empowerment by examining the verbal and nonverbal interactions in three mediation cases, identifying the patterns of communication through which empowerment does or does not occur. Shailor concludes that mediators need to develop a more sophisticated understanding of their interactions with disputants, including an understanding of the ways that mediators can become enmeshed in the disputants' ongoing struggles.

Performing New Lives draws together some of the most original and innovative programs in contemporary prison theatre. Leading prison theatre directors and practitioners discuss the prison theatre experience first-hand, and offer valuable insights into its role, function, and implementation. A wide range of prison theatre initiatives are discussed, from long-running, high-profile programs such as Curt Tofteland's "Shakespeare Behind Bars" in LaGrange, Kentucky, to fledgling efforts like Jodi Jinks' "ArtsAloud" project in Austin, Texas. The book offers unique insights into the many dimensions of the prison theatre experience, including: negotiating the rules and restrictions of the prison environment; establishing trust, teaching performance skills and managing crises; building relationships and dealing with conflicts; and negotiating public performances and public perceptions. Excerpts of interviews with inmates, and a conversation between practitioners in the final chapter, reveal the impact that prison theatre programs have on the performers themselves, as well as audience members, and the wider community. Exploring prison theatre processes and theory with insights into how it works in practice, and how to replicate it, this book is essential reading for drama therapists, theatre artists, and prison educators, as well as academics.