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This book presents what you need to know to really implement
continuous improvement in companies or other organizations. In
addition to all the support needed for this to make sense, the
importance of the right direction to guide it is unveiled. The
reader will find in this book the origins of continuous improvement
and all the framing that justifies and demystifies it in the
aspects that characterize the socio-technical nature of
organizations. This work also explores the need for effective
coexistence between technical aspects and behavioral and cultural
aspects, so that continuous improvement and excellence are achieved
in organizations. Topics discussed in the book include: The origins
of continuous improvement The main operational excellence models
The invisible side of organizations The visible side of
organizations Decoding continuous improvement The maturity levels
of continuous improvement Some models and tips for the
implementation of continuous improvement Main tools associated to
excellence in organizations This book was written with the aim of
helping engineering students in courses related to operations
management to develop skills in this area, as well as businessmen
with curiosity about this subject, production directors, people
responsible for continuous improvement and all professionals
working in companies or other organizations with responsibility for
their performance and their future.
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