New approaches to the acquisition of services and the related policy issues in which the Office of the Secretary of Defense is likely to become involved Six case studies, representing a range of new approaches used to identify policy issues in which OSD is likely to become involved, relevant to large service acquisitions. In all cases, program management is increasingly important as day-to-day management is delegated to contractors, and alternatives to arms-length relationships are used. OSD should focus on linking services acquisition goals to strategic goals, managing congressional concerns about service acquisition, and disseminating lessons learned.