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New rules on distance contracts provided for the Consumer Rights
Directive of 25 October 2011 do not apply to package holidays or
contracts falling within the scope of the Timeshare Directive.
Moreover, contracts for passenger transport services and contracts
for the provision of accommodation, car rental, catering or leisure
services if the contract provides for a specific date or period of
performance are not covered by some of these rules. Yet measures
aimed at protecting the consumer when a contract is concluded via
the phone, the Internet, by mail or other means of distance
communication play a role in tourism. This book helps readers to
navigate through uncertainties in travel contracts regarding
information requirements, the right of withdrawal or providing
alternative services. Findings reveal that consumer acquis is
inadequately adapted to the features of the tourism industry when
an optional instrument based on the Draft Common Frame of Reference
might be used in the future.
New rules on distance contracts provided for the Consumer Rights
Directive of 25 October 2011 do not apply to package holidays or
contracts falling within the scope of the Timeshare Directive.
Moreover, contracts for passenger transport services and contracts
for the provision of accommodation, car rental, catering or leisure
services if the contract provides for a specific date or period of
performance are not covered by some of these rules. Yet measures
aimed at protecting the consumer when a contract is concluded via
the phone, the Internet, by mail or other means of distance
communication play a role in tourism. This book helps readers to
navigate through uncertainties in travel contracts regarding
information requirements, the right of withdrawal or providing
alternative services. Findings reveal that consumer acquis is
inadequately adapted to the features of the tourism industry when
an optional instrument based on the Draft Common Frame of Reference
might be used in the future.
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