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Scapegoating is the identification--then blaming and punishing--of
individuals for problems that rightly belong to the larger
organization. Dyckman and Cutler offer a survival guide for people
affected by workplace scapegoating. They show us the social and
psychological roots of scapegoating and explain how the individual
and system act together to enable this human drama. This book shows
how both individuals and the workplace system contribute to
scapegoating. This book follows the career of the scapegoat and
presents ways that the pattern can be interrupted. Strategies to
help remove the bull's-eye include understanding how to recognize
scapegoating and break behavioral patterns that make one an
attractive target. Also provided is information for workers and
managers who wish to develop cooperative means of dealing with
individual differences, creating a work environment that is more
humane and efficient. People who feel victimized by work-related
scapegoating will find this book of great interest, as will
professionals working in human resources or employee assistance
programs. It will help managers who have "problem employees" and
want to improve workflow, reduce turnover, and reduce workers' comp
claims. This clear and concise compendium of examples, tips, and
strategies will also appeal to mediators, shop stewards, union
officials, psychotherapists, and occupational medicine specialists.
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