Covering a timely topic, which is more and more frequently in the news, this book offers vignettes that will sharpen the reader's ability to recognize and respond to difficult situations sparked by identity differences among faculty, staff, and students in college and university settings. The authors provide a systematic guide to addressing interpersonal conflicts that arise out of issues of identity difference, both for individuals and for campus work teams who provide direct service to students. Managing Diversity Flashpoints in Higher Education empowers readers to diagnose diversity flashpoint situations and positively address them without creating defensiveness and barriers to dialogue. The authors include an overview of the changing ethnic, racial, and gender composition of students in higher education in the United States and the major trends in campus responses to the changing student population. They offer an approach to creating higher education environments that welcome people of all cultural characteristics and promote civility on campus. The book is founded on the authors' research on diversity flashpoints in higher education for which they interviewed a national sample of student affairs professionals. The authors identified uncomfortable interpersonal situations with faculty members in which the discomfort arose from student identity difference. This process led to the formulation of strategies for using vignettes (resulting from interviews) in professional development sessions.

Global and Culturally Diverse Leaders and Leadership explores diverse cultural leadership styles and paradigms that are dynamic, complex, globally authentic and culturally competent for the 21st century. An outstanding group of scholars considers how the different worldviews and lived experiences of leaders influence their leadership styles. They discuss several dimensions, models and initiatives for examining leadership in a global and diverse world, ultimately offering ways in which these leadership processes may be assessed and cultivated in a culturally sensitive and ecologically valid manner. Redefining leadership as global and diverse, this book imparts a new understanding of the criteria for selecting, training and evaluating leaders in the 21st century.