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Call Center Management - Leitfaden Fur Aufbau, Organisation Und Fuhrung Von Teleservicecentern (German, Paperback, Softcover... Call Center Management - Leitfaden Fur Aufbau, Organisation Und Fuhrung Von Teleservicecentern (German, Paperback, Softcover Reprint of the Original 1st 1998 ed.)
Brad Cleveland, Julia Mayben, Gunter Greff
R2,303 Discovery Miles 23 030
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"Sie mussen verruckt sein, ein Call Center zu leiten, ohne dieses Buch gelesen zu haben ..."
George Walther"

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