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This book reports on the results of a survey of 38 major Chinese
cities’ public service performances and provides an overview of
the development of basic public services in the larger cities. The
quality of urban public services is examined from 9 different
perspectives: basic healthcare and public health, housing, public
transportation, public security, employment and social security,
compulsory education, urban environment, culture and sports, and
government services. Moreover, a series of indices are applied to
further study the degree of public satisfaction with basic public
services in these cities. These indices include the index of GDP
leveraging satisfaction with basic public services, the rising
index of satisfaction with basic public services in cities, and the
development index of satisfaction with the basic public service
elements. On the basis of the survey results, this book also
identifies the most important social issues among the surveyed
public, including food and drinking water safety, information
security, housing prices, pensions, and air and environment
quality.
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