Karl Albrecht's bestselling book "Social Intelligence" showed us how dealing with people and social situations can determine success both at work and in life. Now, in this groundbreaking book "Practical Intelligence, " Albrecht takes the next step and explains how practical intelligence (PI) qualifies as one of the key life skills and offers a conceptual structure for defining and describing common sense.

Throughout "Practical Intelligence," Albrecht explains that people with practical intelligence can employ language skills, make better decisions, think in terms of options and possibilities, embrace ambiguity and complexity, articulate problems clearly and work through to solutions, have original ideas, and influence the ideas of others. Albrecht shows that everyone's PI skills can be improved with proper education and training and challenges all of us--from parents and teachers to executives and managers--to upgrade our own skills and help others develop their own PI abilities.

Karl Albrecht defines social intelligence (SI) as the ability to get along well with others while winning their cooperation. SI is a combination of sensitivity to the needs and interests of others, sometimes called your "social radar," an attitude of generosity and consideration, and a set of practical skills for interacting successfully with people in any setting. "Social Intelligence" provides a highly accessible and comprehensive model for describing, assessing, and developing social intelligence at a personal level. This book is filled with intriguing concepts, enlightening examples, stories, cases, situational strategies, and a self-assessment tool - all designed to help you learn to navigate social situations more successfully.

Wie gestalte ich Nachrichten strukturell, inhaltlich, sprachlich? Was macht einen guten Leadsatz aus? Die Reihe klassischer Fehler in vielen Meldungen ist schier endlos: Die wichtigste Botschaft wird irgendwo im Text versteckt. Gedankensprunge und uberfrachtete Meldungen verwirren Horer und Leser. Dazu kommen burokratische Substantivierungen, doppelte Verneinung und unnotige Passivkonstruktionen, haarscharf daneben liegende Metaphern, unubersichtliche Zahlensalate, falsche Prapositionen und erklarungsbedurftige Fachbegriffe. Besonders beliebt: der falsche Gebrauch von Indikativ und Konjunktiv in der indirekten Rede. Anhand vieler Beispiele werden die wichtigsten Regeln systematisch erlautert und oft vorkommende Fehler analysiert ein kompaktes Buch fur Nachrichtenredakteure und Pressesprecher, aber auch fur alle, die sich klar ausdrucken wollen."

Easy games and puzzles to develop your logic muscles.

One of Karl Albrecht's most highly praised books is Your Strategic Radar: Tracking the Forces that Are Shaping Your Business. This book is the author's re-release edition, containing all of the material from the original version, published by AMA under the title Corporate Radar. It is also the topic of a keynote speech and seminar he presents at various management conferences, and also the focus of much of his consulting work with organizations that seek to base their strategic direction on a clear understanding of the business environment. Prof. Warren Bennis of USC (author of On Becoming a Leader) says: ..".Albrecht's most important book. He puts his finger on the main reason organizations go south into oblivion: failing to understand the cartography of inflection points that, if unnoticed, will derail the best of companies - and the best of executives. Must reading for any organization that wants to be in the phone book after the new millennium]."

Selected Texts With Introduction, Notes, And Dictionary.

This is a reproduction of a book published before 1923. This book may have occasional imperfections such as missing or blurred pages, poor pictures, errant marks, etc. that were either part of the original artifact, or were introduced by the scanning process. We believe this work is culturally important, and despite the imperfections, have elected to bring it back into print as part of our continuing commitment to the preservation of printed works worldwide. We appreciate your understanding of the imperfections in the preservation process, and hope you enjoy this valuable book.

In this practical, down-to-earth guide for managers at all levels, Karl Albrecht re-defines the quality and service issues by fusing them into one all-powerful concept: Customer Value. He shows you how to implement the key practices of the outstanding customer-focused companies. This is a valuable book for all managers and one that resonates with the current business environment. His pioneering concept of customer value modeling shows you how to build a strategic focus based on customer value, and how to deploy the concept all through the organization. Using his Total Quality Service (TQS) model as a framework, he guides you through the transformation process, showing you how to avoid the 'fizzle factors' and actually deliver a superior customer value package. Jan Carlzon, CEO of Scandinavian Airlines, says, "Makes a convincing case for basing efforts to improve quality on added value to the customer. Thought-provoking." Provide a copy of "The Only Thing That Matters" to each of your executives, managers, and team leaders.

Selected Texts With Introduction, Notes, And Dictionary.

Selected Texts With Introduction, Notes, And Dictionary.

Ours is a fast paced world. The need to help ourselves and other professional people manage stress has never been greater. This book pioneered the wave of business interest in stress management, based on Karl Albrecht's original work with stress management training. Use "Stress and the Manager" as your own personal guide to managing stress, and as a resource for your managers in training programs on personal effectiveness and stress management. It covers the basic definition of stress, how it effects the body, knowing when stress is harmful and when it is not, and how to manage your life, work, and activities to keep stress within your comfort zone. Also covers techniques for managing that can help others control their stress levels. Dr. Hans Selye, father of the medical theory of stress, says, "I would not hesitate to support this book and will give it a place of prominence in the library of our International Institute of Stress, for all those concerned with management." Provide a copy of "Stress and the Manager" to every one of your managers and team leaders.