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This book offers a hands-on approach to prepare businesses for
managing the impact of technology transformation by the pragmatic,
consistent, and persistent application of proven business
principles and practices. Technology is rapidly transforming our
businesses and our society. Knowledge worker roles are being
impacted, and as operations are being automated, business models
are changing as the use of cloud-based services lowers costs and
provides flexibility. This book provides a guide towards managing
the environment of uncertainly caused by the rapid changes in
technology by combining strategy and leadership to influence the
environment, instil the right behaviours, and strengthen the skills
that will enable businesses to be adaptive, responsive, and
resilient.
This book offers a hands-on approach to prepare businesses for
managing the impact of technology transformation by the pragmatic,
consistent, and persistent application of proven business
principles and practices. Technology is rapidly transforming our
businesses and our society. Knowledge worker roles are being
impacted, and as operations are being automated, business models
are changing as the use of cloud-based services lowers costs and
provides flexibility. This book provides a guide towards managing
the environment of uncertainly caused by the rapid changes in
technology by combining strategy and leadership to influence the
environment, instil the right behaviours, and strengthen the skills
that will enable businesses to be adaptive, responsive, and
resilient.
Market dominance, increased shareholder value, lower costs and
guaranteed service delivery go hand in hand. They can all be
obtained through proven management techniques and using a set of
recipes. The proven recipes for achieving success have been applied
to everything from McDonald's fast food to Mercedes cars and Boeing
jets. Now is the time to bring the recipes to the roles of
knowledge workers. Whether you are a customer wanting to be treated
properly, a busy CEO, an aspiring manager or an employee looking
for a better workplace, the proven recipes are here for you. Henry
Ford had the vision to create and apply the recipes for car
manufacturing. Will you be the Henry Ford for knowledge workers?
Keith Sherringham is a trusted advisor who diagnoses, prescribes
and remedies business problems. With over fifteen years of
experience, Keith has consulted for corporations, government and
medium enterprises on business strategy, operation and management.
We live with change. The losing sports team makes changes to become
a winning team through the consistent and persistent application of
proven principles applied pragmatically. The sports team trains
differently, skills up, varies the plays and nurtures the players,
brings new leadership, and takes time to resolve issues. The
winning team comes from the emergent behavior of empowered
emotional individuals who have ownership. They have pride in who
they are and what they do and are prepared to do things
differently, because their interests and values are aligned. The
leadership works best when they are the change they wished to see
and treated others as they themselves would be treated. Similarly,
with COVID-19, where the environment was changed, behaviors were
instilled, and outcomes were achieved. Having people want to do
things differently was key to containing and living with COVID-19.
Both the sports team and COVID-19 show how sustainable change is
achieved. These same principles apply to the adoption and adaption
of businesses to change whether it is driven by technology, cost
savings, or regulatory. Sustainable change comes through having
people do things differently and an overarching approach for
crafting and shaping the required emergent behaviors is included
within this book. A hands-on approach "fixing the pipes and helping
people" is also provided within this book to enable the emotional
empowered ownership required for change to support "I do Good Work,
Change is Coming, Help Me with the Change, and I can do More".
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